How can we help?
Support for your Planerix account, app and connected workspace.
Contact support
Include your account email, app version and a short description. Never send passwords, API keys or full payment details.
help@planerix.comSend feedback to Planerix
For signed-in members. Creates a support ticket for your current organization.
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Planerix product updates
Published product plans and recorded releases, curated by Planerix.
Subscriptions and payments
For an Apple subscription, manage your plan in iPhone Settings → your name → Subscriptions. For a web subscription, open Planerix Profile → Billing.
billing@planerix.comTroubleshooting
Install the latest version, check your connection and confirm the selected workspace. Demo data is fictional; live metrics require a connected source and permission to view it.